CONTACT CENTRE INTELLIGENCE
Turning every conversation into
actionable intelligence Breaking Language Barriers
for African Businesses and
their customers text4
In-depth post-call speech analytics, automatically evaluating agent performance while seamlessly handling conversations in multiple African languages.
Vela efficiently interprets actual customer conversations, the platform identifies emerging trends, common pain points, and opportunities. Empowering businesses to make data-driven decisions that elevate both customer experience and operational efficiency.
API PLAYGROUND
Deliver intelligent voice features using our Multilingual Speech APIs. Try it for yourself!
Talk to customers in Setswana isiZulu XiTsonga IsiNdebele English (SA) isiXhosa Tshivenda siSwati Sesotho Sepedi Afrikaans Kinyarwanda Swahili now!
Our Data and Machine Learning team is working around the clock to add more African languages.
AWARDS
We are proud to be recognised by industry leaders for our groundbreaking work in African language technologies. Our commitment to creating inclusive, intelligent solutions has earned us several prestigious awards
Innovation City
2025
Top 16 Youth Owned Brands
2024
Mail & Guardian –
Science & Technology
2020 & 2024
EPF Tech Awards
2025
Heavy Chef
2023
Africa Tech Festival Awards
2023
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